Carol Klock, right, credits a 911 dispatcher with talking her through CPR when Carol’s husband Jack, left, suffered a heart attack at home. PHOTO COURTESY CAROL KLOCK

Vancouver Island wife brings husband back to life with CPR, thanks to 911 dispatcher

‘The dispatcher literally taught me CPR over the phone’

When Carol Klock heard the thump from the shower at 10:30 p.m., she thought her husband Jack had slipped and fallen.

When no more sounds came from down the hall in their home in Port Alberni, she got up and checked on him. “I thought maybe he had slipped and was waiting to hear something, but there was nothing,” she said.

“When I pulled the shower curtain back I thought he was already dead. He was so pale.”

That Tuesday night, April 24, has changed everything for the Klock family, and Carol would like to thank the anonymous 911 dispatcher who answered her call.

“The dispatcher was fabulous and taught me CPR over the phone,” Carol said from West Coast General Hospital, where Jack, 79, is recovering from his heart attack and awaiting transport to a Victoria hospital for further heart surgery.

“I was in shock. Sad and terrified all at the same time. The dispatcher literally taught me CPR over the phone,” Carol said. “She counted with me as I did the compressions, and encouraged me to keep going even though my arms were aching.”

She estimates she performed CPR on her husband for 10 minutes before paramedics arrived at her door. She wasn’t able to lift Jack out of the bathtub, so she was in the bathroom with him until paramedics could lift him onto the floor.

“They performed CPR for more than 45 minutes,” she said. “Forty-five minutes seemed like a long time to me…They never gave up.”

RELATED: Learn CPR with Heart and Stroke Foundation

Once they had his heart started again, paramedics took Jack to West Coast General Hospital in Port Alberni. He has been waiting there since April 24 to be transferred to hospital in Victoria, where he will receive an implantable defibrillator. He wears a heart monitor now to make sure his heart is beating properly. He was supposed to be transferred for surgery on May 24, but an accident that closed the Malahat postponed his transfer.

Eighteen years ago, Jack had a quadruple bypass operation on his heart. Since then his health has been fine, and the Klocks haven’t worried about his heart. Carol said she has never thought to take a CPR course in the past. She’s elated that the 911 dispatcher—Carol was never told her name—remained calm, which helped her remain calm too.

“They (emergency personnel) told me at least 50 times that the only reason (Jack) is alive was those 10 minutes of CPR before the paramedics got there,” she said.

Jack received very little brain injury due to lack of oxygen, thanks to the CPR, she added.

Both the Klocks are grateful for the health care workers they have encountered since Jack’s heart attack. Their neighbour is a paramedic and has passed along to the BC Ambulance station in Port Alberni their gratitude. She wrote a letter of thanks to a Victoria newspaper hoping that the 911 dispatcher will see it.

“My husband is alive because of all the first responders, ER staff, nurses and doctors and the incredible job they do,” Carol said.

“Saying thank you does not begin to cover my gratitude to these wonderful people.”

editor@albernivalleynews.com

ALSO READ: Port Alberni teachers learn to save lives

ALSO READ: First aid training becomes real deal

ALSO READ: New app alerts bystanders trained in CPR to nearby cardiac arrests

Get local stories you won't find anywhere else right to your inbox.
Sign up here

 

Jack Klock enjoys a moment with his granddaughter, Mackenzie, in West Coast General Hospital. Klock has been in hospital for a month waiting for further heart surgery in Victoria. PHOTO COURTESY OF CAROL KLOCK

Just Posted

Donated sculpture in Sidney’s Beacon Park a testament to perseverance

Victoria artist Armando Barbon picked up sculpting 22 years ago

Sidney builds community resilience through neighbourhood gatherings

Meet Your Street needs residents to create gatherings, safe interactions

Greater Victoria businesses come together to help Island kids

Langford Lowe’s raises funds for youth mental health all month

‘Each step is a prayer’: Ojibwe man will walk from Hope to Saanich for Indigenous healing, reconciliation

James Taylor departs Sept. 20, returns to Saanich in five days for sacred fire

3 new deaths due to COVID-19 in B.C., 139 new cases

B.C. confirms 40 ‘historic cases,’ as well

POLL: Do you plan on allowing your children to go trick or treating this year?

This popular annual social time will look quite different this year due to COVID-19

Ferry riders say lower fares are what’s most needed to improve service

Provincial government announces findings of public engagement process

Supreme Court Justice Ruth Bader Ginsburg dies at 87

The court’s second female justice, died Friday at her home in Washington

Comox Valley protesters send message over old-growth logging

Event in downtown Courtenay was part of wider event on Friday

Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Application deadline for fish harvester benefits program extended

Those financially impacted by the pandemic have until Oct. 5 to apply

VIDEO: B.C. to launch mouth-rinse COVID-19 test for kids

Test involves swishing and gargling saline in mouth and no deep-nasal swab

Most Read