E-Comm dispatchers saw an increase in phone calls due to the snow. (Black Press Media File)

E-Comm dispatchers saw an increase in phone calls due to the snow. (Black Press Media File)

Vancouver Island dispatchers see rise in 911 calls due to snowfall

A 10 per cent increase was seen overnight, with more throughout the day

Snow isn’t a common occurrence on southern Vancouver Island, and the sight has caused many people to reach out to emergency responders.

E-Comm, which runs the South Island 9-1-1/Police Dispatch Centre out of Saanich, said that when snow started falling on Sunday night there was a jump in calls.

“We saw more than 30 extra 911 calls, a 10 per cent increase, compared to a regular Sunday,” said Jasmine Bradley, corporate communications manager. “We’re seeing lots of calls come through in the morning for MVIs [motor vehicle incidents] and downed power lines.”

ALSO READ: Snowstorm 2020 – Here’s what you need to know to get around Greater Victoria today

A total of 84 calls came in Monday morning, compared to an average of 74.

While reporting car crashes or downed power lines is important, Bradley said some extra calls were coming in that weren’t really emergencies.

“We’ve had a few people calling in asking for updates on road conditions, or to find out if a street has been plowed,” Bradley said. “Those kinds of calls can’t come through 911; they need to call their local municipalities… we need to keep the lines clear for real emergencies.”

For the most up-to-date road conditions on highways visit drivebc.ca.

nicole.crescenzi@vicnews.com

Emergency callsSnow

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Saanich police detectives are investigating a reported sexual assault that occurred near Glanford Park on the evening of Dec. 29, 2020 and have shared an artist’s rendering of the individual. (Image via Greater Victoria Crime Stoppers)
Saanich police release sketch of suspect sought in December sexual assault

Anyone with information asked to contact detectives, Crime Stoppers

Sharon McNeill (right) was among the first batch of residents to pick up free seeds and seedlings from Ali Rivers, Central Saanich’s climate action specialist, during Thursday’s Seed Giveaway. (Wolf Depner/News Staff)
Central Saanich plants seeds in the fight against climate change

Seed Giveaway promotes environmental stewardship

Habitat Acquisition Trust has received provincial funding to help restore Garry oak ecosystems on southern Vancouver Island. (Photo by Jeremy da Silva)
Central Saanich park among sites for local Garry oak restoration projects

Habitat Acquisition Trust received $140,000 in funding for 12 projects

Stanley Fischer (right) died while in a Victoria police jail cell hours after he was arrested on Nov. 15, 1981. Forty years later, his family is questioning his cause of death. (Photo courtesy of Mark Fischer)
Family wants investigation into man’s 1981 death while in Victoria police custody

Stanley Fischer’s death was ruled a suicide after he was found hanging in his jail cell

Saanich Animal Control officer Derek Rees and some helpers rescued eight ducks from a storm drain at St. Andrew’s Regional High School on May 7. The mother and her 11 babies were safely released at Swan Lake. (Devon Bidal/News Staff)
VIDEO: Teachers, officer rescue eight ducklings from Saanich school storm drain

Ducklings rescued at St. Andrew’s Regional High School, family of 12 released at Swan Lake

Provincial health officer Dr. Bonnie Henry and Health Minister Adrian Dix update B.C.’s COVID-19 situation at the B.C. legislature, April 29, 2021. (B.C. government)
B.C.’s COVID-19 case count creeps up, seven more deaths

445 people in hospital, 157 in intensive care

Summerland’s positive test rate is much higher than surrounding local health areas, according to internal BC CDC documents. (BC CDC)
Summerland third behind Surrey, Abbotsford in daily per capita COVID-19 cases

Interior Health is rolling out additional vaccine availability to the community

Amazon is pausing its Prime Day marketing event in Canada this year amid ongoing COVID-19 outbreaks at its facilities in Ontario. THE CANADIAN PRESS/Nathan Denette
Amazon Prime Day halted in Canada due to COVID-19 outbreaks in warehouses

The postponement of the event was put in place to protect the health and safety of employees and customers, the company says

At this Highway 3 check point, police officers will be asking for identification from drivers, documentation regarding the driver’s name and address, and the purpose for the driver’s travel. (RCMP)
No fines handed out at 1st COVID-19 roadblock as checks move across B.C.

Cpl. Chris Manseau says a total of 127 vehicles were stopped at a roadblock in the Manning Park area

A spectator looks on as the Olympic Caldron is relit in downtown Vancouver, Wednesday, February 12, 2020. THE CANADIAN PRESS/Jonathan Hayward
Small majority of B.C. residents in favour of a Vancouver 2030 Olympic bid: survey

A new survey shows a split over the possibility of public money being spent to organize and host the winter games

Jasmine Francoeur from Comox is an aviation technician for the Snowbirds air demonstration team. Photo by Canadian Forces/submitted
Island woman’s career comes full circle as she flies home with the Snowbirds

Jasmine Francoeur: “To fly out here, fly into my hometown, it’s very special and I feel very lucky”

Junior A team Coquitlam Express is offering all Tri-City residents who get vaccinated against COVID-19 a free ticket to one of their games. (Facebook/Coquitlam Express)
B.C. hockey team offering free tickets to hometown fans who get the COVID-19 vaccine

‘We know the only way to get fans back is people getting vaccinated,’ says Express’ general manager Tali Campbell

Most Read