Victoria Int’l. Airport wins service quality award for 2014

Victoria International Airport ranked first overall for airports in North America carrying up to two million passengers a year.

NORTH SAANICH — Victoria International Airport’s (YYJ) commitment to providing excellent customer service has earned it the prestigious Airports Council International (ACI) Award for Airport Service Quality (ASQ) in 2014.

Victoria International Airport ranked first overall for airports in North America carrying up to two million passengers a year.

“The Airports Council International Airport Service Quality Award is the highest possible distinction in the industry and we are honoured to be recognized”, said Geoff Dickson, President and CEO of the Victoria Airport Authority.

ASQ Awards ( were presented in categories that included Best Airport by Region, Best Airport by Size and Best Improvement.

This is Victoria’s second win after earning the honour in 2012.

Since their creation in 2006, the ASQ Awards have become the world’s leading airport passenger satisfaction benchmark with over 260 airports participating.

The ASQ Awards recognize and reward the best airports in the world based on the ACI’s passenger satisfaction surveys.

YYJ will be officially recognized at the ASQ Awards Ceremony in April.

— Submitted by the Victoria International Airport

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