At least one Air Canada flight out of Victoria International Airport has been cancelled this morning in the wake of a nation-wide computer system failure at the national carrier.
The Air Canada AC8060 departure at 10 a.m. was cancelled and the airport is reporting that others may be facing delays.
Air Canada experiencing computer issues. System is coming back on-line now. One cancellation is confirmed - AC8060 departure at 10:00am. Others, slightly delayed. Pls contact Air Canada at 1-888-247-2262 for flight status as on-line updates may not be available. #yyj #yyjops
— Victoria Int Airport (@Fly_YYJ) March 12, 2018
Due to the Air Canada Jazz system-wide outage, the line-up at Security Checkpoint is congested. The Pre-Board Screeners and YYJ Security are doing their best to manage the lines and process passengers as quickly as possible. Thank you. #yyj #yyjops
— Victoria Int Airport (@Fly_YYJ) March 12, 2018
Air Canada Tweeted out to customers this morning that they were “experiencing an interruption at our Customer Centres and aircanada.com. We apologize for any inconvenience …”
We're currently experiencing an interruption at our customer Contact Centres and https://t.co/9y0kvWG2OP. We apologize for any inconvenience and are working towards restoring our service as quickly as possible. Thank you for your patience.
— Air Canada (@AirCanada) March 12, 2018
The Victoria Airport Authority reported that the lineups at security have been congested as a result of the issue. The current security wait time was estimated at 10 to 15 minutes, according to victoriaairport.com. It’s expected to change throughout the day.
Victoria Airport reported that the customer kiosks are operating again, as of around 11:15 a.m.
Stuck at #YYJ due to #aircanada nationwide outage of the system pic.twitter.com/PJNYPOy9CN
— Caoyuan Deng (@dcaoyuan) March 12, 2018