Sidney businesses targeted

Long distance phone charges are haunting at least one local business, and Sidney North Saanich RCMP are investigating.

Thieves compromised computer-based, business telephone directories — Private Branch Exchange or PBX — that use internet and computer systems to manage multiple phone lines in a business. A local business recently had its system compromised and about $4,000 worth of charges were made since May 30, RCMP said. Police found methods on how to compromise the system are available on the internet, most commonly by hacking the computer and gaining administrative access using the manufacturer’s default password.

Businesses are being targeted outside of business hours, so that lines in use go unnoticed. Often, the calls are made to overseas mobile numbers and rates are higher than if the call had been made from a regular land line. Tracing the origin of the fraud can be difficult.

Businesses using PBX systems should ensure their default factory password is changed. Access passwords should also be regularly changed, and be complex, such as using upper and lower case letters.

We encourage an open exchange of ideas on this story's topic, but we ask you to follow our guidelines for respecting community standards. Personal attacks, inappropriate language, and off-topic comments may be removed, and comment privileges revoked, per our Terms of Use. Please see our FAQ if you have questions or concerns about using Facebook to comment.

You might like ...

TIMELINE: An interactive history of terrorist attacks and plots in Canada
Bank shears off in a flow of mud
Divers retrieve bodies of missing crew members
Win a Kobo
Avis wins NDP nomination
Dateline Cowichan: Workers protest mill’s move to Mesachie
The Week - March 10
Inquiry slams door in face of First Nations groups
The Week — Dec. 22

Community Events, October 2014

Add an Event

Read the latest eEdition

Browse the print edition page by page, including stories and ads.

Oct 24 edition online now. Browse the archives.